Policy Delivery Specialist

5 days ago


Peterborough, Peterborough, United Kingdom CV-Library Full time
About Us

We are a specialist MEICA support provider serving the UK's Water, Energy, and adjacent Market industries. Our commitment to delivering exceptional services has earned us a reputation as a trusted partner.

Your Role

As a Delivery Manager at Z-Tech Control Systems, you will be responsible for leading our calibration team in the Energy business unit. Your primary focus will be on managing service delivery and contracts, developing relationships with clients, and driving business growth.

Key Responsibilities

  • Drive service delivery and contract management across our main customers, ensuring performance, resources, health and safety, quality, and profitability.
  • Contribute to the development of tender and bid documents for opportunities within the Energy Business Unit.
  • Nurture client relationships, fostering long-term partnerships based on mutual understanding and respect.
  • Create site-specific policies and operational procedures that align with our company values and meet client requirements.
  • Lead and develop staff, promoting a positive work environment, effective training strategies, and high retention levels.
  • Monitor performance and provide regular reports to the client confirming compliance with contract requirements, identifying issues, risks, and opportunities.
  • Maintain the highest standards of Health and Safety through supervision, good management practices, inspections, and monitoring.
  • Effectively manage contract budgets, ensuring value for money across the business unit.
  • Report on P&L performance on a monthly and YTD basis, taking full accountability for meeting budget targets and actively recovering WIP within agreed timescales.
  • Prepare risk assessments and method statements as required.
  • Demonstrate strong leadership and team management skills, motivating and inspiring others to achieve excellence.
  • Exhibit excellent project management abilities, with a proven track record of successful project completion.
  • Show flexibility to travel to project sites and work outside regular business hours if necessary.

    Benefits Package

    1. Car or car allowance
    2. 25 days of annual leave plus 8 bank holidays
    3. Pension scheme
    4. Life Assurance
    5. Access to the Employee Assistance Programme
    6. Cycle to work scheme
    7. Refer a friend scheme
    8. Access to the 'My Rewards' portal offering discounts on various purchases


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