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Technical Support Officer

2 months ago

London, Greater London, United Kingdom Novax Recruitment Full time
Job Title: Technical Support Officer

We are seeking a highly skilled and experienced Technical Support Officer to join our team at Novax Recruitment. As a Technical Support Officer, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide front-line technical support to clients via phone, email, and in-person
  • Resolve technical issues and provide solutions to clients in a timely and professional manner
  • Assist with administrative tasks such as data entry, filing, and record-keeping
  • Collaborate with colleagues to achieve team goals and objectives
Requirements:
  • Previous experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional technical support, we encourage you to apply for this exciting opportunity.