Vehicle Claims Specialist

6 days ago


Hounslow, Greater London, United Kingdom Alecto Recruitment Full time
Job Summary:
Alexander Recruitment is seeking an experienced Claims and Warranty Expert to join our team. The successful candidate will have a strong background in vehicle repair and maintenance, with experience processing manufacturer warranty claims.

About the Role:
This is an exciting opportunity to work with a leading automotive company, responsible for managing warranty claims efficiently and accurately. The ideal candidate will be comfortable working with multiple software platforms and possess excellent administrative skills.

Key Responsibilities:
  1. Process and manage manufacturer warranty claims, ensuring precision and timeliness.
  2. Handle and process repair and maintenance (R&M) claims, meeting company standards.
  3. Collaborate closely with the service team, repair technicians, and parts department to ensure proper claims processing.
  4. Provide administrative support with warranty claims, invoices, and record-keeping.

Requirements:
  • In-depth understanding of vehicle warranties and experience processing manufacturer warranty claims.
  • Solid background in vehicle repair and maintenance processes, ideally in the automotive industry.
  • Strong experience in processing R&M claims.
  • Proven automotive industry experience, with HGV experience preferred but transferable skills from car and LCV also acceptable.
  • Previous warranty and invoicing processing experience, particularly in the automotive sector.

Additional Requirements:
  • Willingness to learn and adapt to new software systems daily.

Benefits:
  • Manufacturer training provided for career progression.
  • 30 days holiday (including public holidays), with additional leave for service loyalty.
  • Statutory employer pension.
  • Free Class IV MOT per year.
  • Health and wellbeing support, including Mental Health First Aiders.
  • Referral bonuses for introducing friends to the company.
  • Full-pay paternity leave for 2 weeks.
  • Corporate uniform provided.
  • Cycle to work scheme.
  • Accident policy insurance.

The estimated salary for this role is £32,000+, depending on experience.

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