Technical IT Infrastructure Lead
3 weeks ago
About the Job
We are seeking an experienced IT Support Team Leader to join our client's successful production organization. As a Senior IT Support Officer, you will be responsible for managing internal IT systems and supporting colleagues.
Key Responsibilities:
- Manage and maintain the company's internal IT systems
- Provide technical support to employees, ensuring a high level of customer satisfaction
- Collaborate with the IT Operations Manager to ensure consistency in systems implemented and support to the business
- Procure and manage IT hardware, software, and services
- Perform other duties as requested by the reporting manager
Requirements
- Proven experience in IT support and management
- Strong technical knowledge of Microsoft technologies, including Active Directory and Exchange
- Excellent problem-solving skills and ability to work under pressure
- Ability to communicate effectively with employees at all levels
- Strong organizational and time-management skills
Benefits
- Estimated salary: £32,000 - £37,000 negotiable
- 36.25 hours per week, 9-5 Monday to Friday
- Lifelong assurance, 25 days paid annual leave plus bank holidays
- Pension scheme
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