Technical IT Infrastructure Lead

3 weeks ago


Wigton, United Kingdom MacArthur Recruitment Full time

About the Job

We are seeking an experienced IT Support Team Leader to join our client's successful production organization. As a Senior IT Support Officer, you will be responsible for managing internal IT systems and supporting colleagues.

Key Responsibilities:

  • Manage and maintain the company's internal IT systems
  • Provide technical support to employees, ensuring a high level of customer satisfaction
  • Collaborate with the IT Operations Manager to ensure consistency in systems implemented and support to the business
  • Procure and manage IT hardware, software, and services
  • Perform other duties as requested by the reporting manager

Requirements

  • Proven experience in IT support and management
  • Strong technical knowledge of Microsoft technologies, including Active Directory and Exchange
  • Excellent problem-solving skills and ability to work under pressure
  • Ability to communicate effectively with employees at all levels
  • Strong organizational and time-management skills

Benefits

  • Estimated salary: £32,000 - £37,000 negotiable
  • 36.25 hours per week, 9-5 Monday to Friday
  • Lifelong assurance, 25 days paid annual leave plus bank holidays
  • Pension scheme


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