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Business Support Officer
2 months ago
We are seeking a highly organized and detail-oriented Business Support Officer to join our team at Oxfordshire County Council. As a Business Support Officer, you will play a crucial role in providing administrative support to our teams, ensuring the delivery of high-quality services to our customers.
Key Responsibilities- Provide administrative support to teams, including answering telephone queries and dealing with customer inquiries.
- Undertake additional duty functions, such as booking respite care and transport arrangements.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Maintain accurate records and databases, ensuring data integrity and confidentiality.
- Develop and implement administrative processes to improve efficiency and productivity.
To be successful in this role, you will need:
- Excellent organizational and communication skills.
- Ability to work calmly and efficiently under pressure.
- Good IT skills, including proficiency in Microsoft Office.
- Previous experience in an administrative environment, preferably in a customer-facing role.
- Ability to handle sensitive and confidential information with discretion.
We offer a range of benefits, including:
- Culture of flexible working.
- Technology to support agile working.
- Up to 31 days' holiday per annum, plus bank holidays.
- Option to 'buy' additional holiday.
- Employee Assistance Programme, including access to health and wellbeing support.
- Membership of the Local Government contributory pension scheme.
- Enhanced family-friendly policies.
- Local and national discounts for shopping and travel.
- Great learning and development opportunities.
