Technical Support Professional

2 weeks ago


London, Greater London, United Kingdom OpenAI Full time
Company Overview

The Technical Support team at OpenAI plays a vital role in ensuring that developers and enterprises can build mission-critical solutions using our highly-capable models. We provide technical guidance, resolve complex issues, and support customers in maximizing value and adoption from deploying our models.

">About the Role

This position is responsible for collaborating directly with strategic enterprise accounts to help solve difficult problems faced by customers. As a senior engineer, you will be part of the best technical troubleshooting team at OpenAI, providing technical guidance to customers and engineering teams on addressing technically difficult issues in our environment.

You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers, you will be crucial to the success of innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.



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