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Housing Case Manager

2 months ago


Taunton, Somerset, United Kingdom Nations Recruitment Ltd Full time
Job DescriptionJob Title: Housing Case ManagerJob Category: Housing and PropertyLocation: Somerset CouncilHours Per Week: 37.00Salary: £21.15
Job Summary: We are seeking a skilled Housing Case Manager to join our team at Nations Recruitment Ltd. As a key member of our housing team, you will be responsible for providing excellent customer service and managing tenancy and estates-related enquiries.
Key Responsibilities:
  1. Provide initial tenancy advice and guidance to customers.
  2. Manage complex cases involving tenancy and estates-related issues.
  3. Deal with customer enquiries in a professional and courteous manner.
  4. Work closely with internal stakeholders to resolve customer issues.

Requirements: To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to have a good understanding of housing-related policies and procedures.
What We Offer: In return for your hard work and dedication, we offer a competitive salary and a range of benefits.