People Services Coordinator
4 weeks ago
Job Title: People Services Assistant
About the Role:
We are seeking a highly organized and detail-oriented People Services Assistant to join our team in Milton Keynes. As a key member of our People Services Administration team, you will provide administrative support to our colleagues, ensuring timely and effective delivery of services.
Key Responsibilities:
- Deliver high-quality administrative support to designated business units, providing a positive experience for colleagues at all times.
- Ensure accuracy in written documentation, with a maximum error rate of 5%.
- Complete administrative requests within agreed service level agreements (SLAs).
- Take ownership of queries and issues, resolving them in a timely manner and keeping the team leader informed where necessary.
- Quality-check transactions and documentation in real-time to ensure no impact on SLAs and business operations.
- Process completed forms, ensuring appropriate authorization before contractual changes are actioned.
- Have a good understanding of the Right to Work process and UK legalization.
- Apply a working knowledge of systems to answer queries and resolve problems from colleagues.
- Have a keen eye for detail, particularly in relation to data input, drafting contractual documents, and checking team members' work.
- Be flexible in your approach to support other team members within the wider HR team.
- Take ownership of tasks and see them through to resolution.
- Proactively diarize stakeholder engagement calls to build relationships with the business and receive great feedback.
- Take turns leading daily huddles.
Requirements:
- Excellent communication skills.
- Excellent grammatical skills.
- Excellent organizational skills with the ability to work to deadlines and prioritize effectively.
- Strong attention to detail.
- Previous experience in a fast-paced environment.
- Previous experience in an administrative role.
About Connells Group:
Connells Group is one of the largest and most successful estate agency and property services providers in the UK. We combine residential sales and lettings expertise with a range of consumer and corporate services, including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers, and auctions.
Equal Opportunities Employer:
Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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