Dynamic Store Manager

1 month ago

Hartlepool, Hartlepool, United Kingdom River Island Full time
Job Overview
We are seeking a highly motivated and dynamic individual to join our team as a Store Manager at River Island in Hartlepool. As a Store Manager, you will play a crucial role in driving sales growth, improving customer experience, and leading a high-performing store team.

About Us
River Island is a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Key Responsibilities
  • Set up team briefs and communicate / cascade the store actions and targets
  • Check business communication channels and drive actions to achieve priorities
  • Effectively delegate accountabilities within the store team
  • Communicate and champion current business initiatives
  • Clear and concise communication when leading visits in your store when stepping up in management absence.
  • Works with the management team to actively look at ways to improve a customer focused culture in store and within the team
  • Drives conversion, footfall, and all service KPIs in store
  • Create a safe & secure working environment for self, colleagues, and customers by working with the Management Team in complying with all Health and Safety & Retail Risk legislation, policies & procedures.
  • Supports the Management Team in ensuring that all Health and Safety & Retail Risk training is completed and up to date for yourself team.
  • Completes price events and promotional activity in line with company communication
  • Drive delivery process and productivity in line with company expectations
  • Ensure daily replenishment and size availability checks are completed to company timescales.
  • Works with the management team to action daily stockroom walkthroughs and identify product opportunities
  • Supports with implementing and maintaining exceptional company layouts, sale launches and visual merchandising guidelines and standards.
  • Conduct daily walkthroughs in store, identifying areas that need visual attention in Management absence.
  • Analysis of data using company tools to ensure that the Commercial File is up to date and opportunities are identified and action taken. Has a good knowledge of your store profile and performance
  • Supports with proactively recruiting the best team, ensuring a thorough induction is completed
  • Develop and coach Sales Advisors, providing feedback in a prompt, constructive, and encouraging manner ensuring follow up is carried out where necessary
  • Able to have difficult conversations, acting in the best interest of the store and individual

Benefits
  • Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products
  • RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway On top of this you will also be entitled to a generous bonus scheme.
  • Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders
  • Familial Support - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island - Give as you earn scheme, a 'Giver Island' day each year and matched funding
  • Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension - A contributory private pension scheme
  • Holiday - 28 days paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need

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