Bradford Customer Insight Specialist

1 month ago


Bradford, Bradford, United Kingdom Morrisons Full time

About the Opportunity: We are seeking a skilled Customer Insight Data Analyst to join our team in Bradford. As a key member of our customer insights team, you will be responsible for delivering actionable insights to inform business decisions and drive growth.

Job Description: The successful candidate will have a strong background in data analysis, with experience in SQL and Python programming languages. They will be able to build and maintain strong relationships with key stakeholders, including marketing and commercial teams.

Key Responsibilities:

  • Deliver compelling insights into customer behaviour to inform business decisions
  • Provide ad-hoc customer analysis at speed to answer strategic business questions
  • Regular reporting of customer metrics, highlighting key contributing factors to change
  • Automate the creation of aggregated data tables for regular reporting
  • Create and maintain data products that enable stakeholders to self-serve data
  • Investigate the impact of major events and deals on customer behaviour

Requirements:

  • Strong background in data analysis, with experience in SQL and Python
  • Ability to build and maintain strong relationships with key stakeholders
  • Experience in data visualisation techniques
  • Able to produce engaging and aesthetically pleasing content
  • Natural problem solver with ability to think outside the box

Salary: £55,000 - £70,000 per annum, depending on experience



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