Technical Support Specialist
4 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Study International. As a key member of our customer support organization, you will be responsible for providing technical assistance and support to our customers.
Responsibilities:- Provide technical support and troubleshooting services to customers via phone, email, and on-site visits.
- Analyze and resolve complex technical issues related to our products and systems.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and deliver training programs to enhance customer knowledge and skills.
- Contribute to the development of new product features and functionality.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Electrical Engineering, or related field.
- Minimum 5 years of experience in technical support and troubleshooting.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with semiconductor industry processes and technologies.
Benefits:
- Competitive salary: $120,000 - $150,000 per year.
- Ongoing training and professional development opportunities.
- A comprehensive benefits package including health insurance, retirement plan, and paid time off.
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Technical Planning Specialist
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Technical Planning Specialist
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Precision Manufacturing Specialist
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Technical Support Engineer
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Senior Supportability Specialist
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Technical Field Specialist
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Executive Support Specialist
1 month ago
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