Hospitality Operations Manager
2 weeks ago
Responsibilities:
- Lead a small team to deliver exceptional guest experiences within the leisure and entertainment offering.
- Manage staff to drive sales, guest satisfaction, and financial results.
- Oversee the guest journey from booking to departure, ensuring a positive experience.
- Work within budgets to control drink sales, labour, and consumables.
Requirements:
- Proven track record of managing teams in a competitive socialising environment.
- Knowledge of leisure offerings and hospitality operations.
- Excellent communication and leadership skills.
- Able to build strong working relationships with staff.
- Organised with high attention to detail.
Benefits:
- Access to wellbeing champions and mental health first aiders.
- Cycle to work scheme and tips for staff.
- Generous holiday entitlement and flexible leave options.
BOXPARK is an equal opportunity employer, committed to diversity and inclusion.
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