Community Engagement Specialist

5 days ago


Doncaster, Doncaster, United Kingdom Capita Full time
Job Summary

We are seeking a highly skilled Field and Volunteer Officer to join our team in Doncaster. As a key member of our field operations, you will play a vital role in supporting customers in understanding and complying with TV licensing legislation.

About the Role
  • Conduct door-to-door visits to properties where no TV license is registered, providing guidance and support to customers.
  • Work closely with our management and coaching teams to deliver exceptional customer service and achieve high levels of compliance.
  • Utilize technology to track progress and identify areas for improvement.
Requirements
  • A full UK driving license and ability to work independently in a flexible shift pattern.
  • Excellent interpersonal and communication skills, with a strong focus on verbal and written English.
  • A competitive salary of £30,000 per annum, company car or £3,700 annual car allowance, and 23 days' holiday (rising to 28).
  • Paid day out of the office for volunteering, company matched pension, life assurance, cycle2work scheme, and generous parental leave.


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