Director of Operational Excellence

7 hours ago


Bury, Borough of Bury, United Kingdom JD GROUP Full time

Job Summary:

We are seeking a highly skilled and experienced Director of Operational Excellence to join our team at the JD Group.

About Us:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues across 3,400 stores in over 30 markets worldwide.

Key Responsibilities:

  1. Lead Business Continuity Initiatives: Develop and deliver a comprehensive Business Continuity Strategy & Policy to Board Level, ensuring seamless operations during incidents and crises.
  2. Crisis Management: Lead the business response to Serious Incidents or Crises, providing expert guidance and support to teams.
  3. Team Development: Build and manage a high-performing Business Continuity team, fostering collaboration and expertise.
  4. Strategic Partnerships: Establish strong relationships with Government Departments, Security Services, Police, and Counter Terrorist Agencies to ensure effective risk management.
  5. Compliance and Governance: Ensure adherence to relevant regulations and standards, maintaining ISO22301 certification.
  6. Communication and Stakeholder Engagement: Effectively communicate Business Continuity initiatives and progress to senior stakeholders, driving engagement and buy-in.

Requirements:

  • Strong Leadership: Proven ability to lead cross-functional teams and drive operational excellence.
  • Business Acumen: In-depth understanding of the retail industry, including crisis management and Business Continuity best practices.
  • Strategic Thinking: Ability to develop and implement strategic plans, aligning with organizational goals.
  • Collaboration and Influence: Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Technical Expertise: Proficiency in Business Continuity planning, incident management, and crisis response.
  • Professional Certifications: Desirable professional certifications in Business Continuity (e.g., CBCP, CBCI).

What We Offer:

  • Competitive Salary: £80,000 - £100,000 per annum, depending on experience.
  • Benefits Package: Incremental holiday allowance, staff discount, colleague bike scheme, gym membership, and personal development opportunities.
  • Opportunities for Growth: Join a dynamic organization with a strong commitment to employee development and career progression.

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