Financial Integrity Expert

1 day ago


Reading, Reading, United Kingdom Tower Cold Chain Full time
About Us

Tower Cold Chain Solutions supports the global pharmaceutical and life science industries delivering lifesaving temperature-controlled shipments. Our uniquely innovative containers maintain the cold chain, preventing shipments from being spoiled or delayed, and delivering temperature-sensitive products to patients on time and to help save lives.

Salary Information

We offer a competitive salary range: £Competitive + Bonus and Benefits. We believe in rewarding our employees fairly for their hard work and dedication.

Job Description

The Revenue Assurance Specialist will be responsible for ensuring the accuracy and completeness of orders and sale invoices, minimizing the issuance of credit notes, resolving disputed invoices, and verifying that all direct costs associated with customer orders are accounted for before order closure. This role is crucial in maintaining the financial integrity and profitability of the company.

Responsibilities and Expectations
  1. Accurate Invoicing:
    • Ensure all sale invoices are accurate and completed on time.
    • Verify invoices correctly represent the delivered products/services and comply with contract terms.
  2. Reducing Credit Notes:
    • Track and examine reasons for issued credit notes.
    • Implement strategies to decrease credit note frequencies and amounts.
    • Collaborate with other departments to tackle billing error sources.
  3. Resolving Disputes:
    • Timely investigate and resolve disputed invoices.
    • Effectively communicate with customers to grasp and address their concerns.
    • Work with internal teams to solve problems and prevent future disputes.
    • Provide backup for the credit controller.
  4. Order Review and Expense Recognition:
    • Review customer orders to confirm direct expenses are recognized.
    • Guarantee a purchase order has been created for all direct expenses prior to closing the customer order.
    • Verify all expenses align with the project budget and contractual arrangements.
  5. Collaboration and Communication:
    • Work closely with the sales, finance, and operations teams to streamline processes and pricing.
    • Regularly provide updates and reports/KPIs to management on revenue assurance activities and findings.
    • Assist in developing and implementing policies and procedures to improve precision and efficiency.
Requirements and Preferences
  1. Previous experience in revenue assurance, invoicing, or a related position.
  2. Strong analytical skills and close attention to detail.
  3. Exceptional problem-solving capabilities and professional dispute handling ability.
  4. Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
  5. Effective written and verbal communication skills.
  6. Ability to function independently and collaboratively within a team setting.

Please note that we cannot sponsor employment visas at this time, and therefore can only accept applications from individuals who have the right to work in the UK.



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