Executive Director of Client Innovation

2 months ago


Plymouth, Plymouth, United Kingdom CLevelCrossing Full time
About the Role

We are seeking a highly motivated and experienced Executive Director of Client Innovation to lead our firm's innovation strategy and drive business growth through the development of innovative legal solutions.

This is a unique opportunity to join a top 100 law firm and be at the forefront of shaping our client innovation strategy. You will work closely with senior leadership, client relationship partners, and other key stakeholders to foster, influence, and grow our range and approach to client innovation solutions.

As a key member of our team, you will connect our client strategy with technology, people, and process innovation opportunities to drive a competitive advantage. You will ensure a collaborative and clear focus of resources in delivering solutions to our clients.

About You
  • You have a passion for innovation of legal services and are motivated to drive innovation strategy.
  • You have a proven track record and demonstrable experience in a similar role, with a strong understanding of different legal practice opportunities.
  • You possess excellent relationship management skills, with a proven ability to develop strong and effective working relationships with a range of stakeholders, including at the most senior level.
  • You are driven to make a difference in your role and have the skills to create clear client engagement plans aligned to market strategy.
  • You have experience of the legal industry and enjoy driving a collaborative approach to getting results.
  • You deliver exceptional client-facing and presentation skills, with experience of developing commercial models for revenue generation and digital product development.
  • You have a passion for combining technology, people, and process change, and are able to engage with and influence strategic decision-makers as appropriate.
About Us

We are a top 100 law firm that believes in helping our clients and people achieve their ambitions, unlocking new and exciting opportunities. Our strategy of gaining market share through meeting clients' needs, investing in and developing high-quality talent, and using technology and innovation to enhance our services has led to significant growth.


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