Restaurant Team Member

3 days ago


Manchester, United Kingdom Tim Hortons Full time
Job Description

We are seeking a highly motivated and customer-focused Restaurant Team Member to join our dynamic team at Tim Hortons. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive fast, friendly, and accurate service.

Key Responsibilities:

  • Welcoming every customer with a smile and providing genuine friendly service at all times
  • Delivering food and beverages to customers in a timely and efficient manner
  • Resolving customer complaints and concerns in a professional and courteous manner
  • Maintaining a clean and safe work environment, adhering to health and safety standards
  • Participating in daily and weekly cleaning schedules to ensure a clean and welcoming environment for customers
  • Following critical standards for food quality, service speed, and cleanliness
  • Working collaboratively with colleagues to achieve team goals and targets
  • Reporting any work-related incidents or near misses to management

Requirements:

  • Previous customer service experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work a range of hours, including early mornings, afternoons, evenings, and weekends
  • Flexibility to adapt to changing situations and priorities

About Tim Hortons:

Tim Hortons is a leading quick service restaurant chain with a strong presence in the UK. We are committed to delivering exceptional customer experiences and providing opportunities for our team members to grow and develop their careers.


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