Customer Service Representative

1 month ago


Dungannon, United Kingdom Card Factory Full time

We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative - Retail. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an enjoyable shopping experience.

The ideal candidate will be comfortable working in a fast-paced environment, maintaining high standards of store presentation, and contributing to the overall success of the business. They will also possess excellent communication skills and be able to work effectively as part of a close-knit team.

In this role, you will be responsible for providing expert advice to customers on our products, maintaining high standards of store presentation, and contributing to the achievement of sales targets and business objectives. If you are a people person who enjoys talking to customers and is looking for a fun and dynamic work environment, then this could be the perfect opportunity for you.

Key Responsibilities:

  • Provide exceptional customer service and build strong relationships with customers
  • Maintain high standards of store presentation and visual merchandising
  • Contribute to the achievement of sales targets and business objectives
  • Work collaboratively as part of a close-knit team to achieve shared goals

About You:

  • You must be available to work a variety of shifts, including weekends and bank holidays
  • You must be comfortable being on your feet for long periods and working at a fast pace
  • You must be able to change priorities during each shift and work effectively under pressure

Salary: £8.50-£9.50 per hour, dependent on experience. Our seasonal customer service representatives earn up to £9.50 per hour, making it a great opportunity for those looking for extra cash over the festive season. We offer competitive rates of pay and opportunities for career progression, so why not apply today?

Working for Card Factory:

At Card Factory, we pride ourselves on being a fun and dynamic place to work. Our stores are busy and vibrant, and our teams are passionate about delivering exceptional customer service. If you're a people person who enjoys talking to customers and is looking for a new challenge, then we'd love to hear from you.



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