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Customer Service Representative

2 months ago

Andover, Hampshire, United Kingdom Southern Co-op Full time
About the Role

We're seeking a Customer Service Assistant to join our retail team, providing exceptional service to our customers and contributing to the success of our stores.

Key Responsibilities
  • Deliver outstanding customer service, responding to queries and requests in a friendly and professional manner
  • Assist with stock management, ensuring high availability of products for our customers
  • Support with stock control and replenishment, maintaining a well-stocked store environment
  • Work on the checkout, serving customers and handling transactions efficiently
  • Contribute to maintaining a clean, tidy, and safe store environment
  • Provide a high standard of customer service at all times, engaging with customers and resolving issues promptly
What We're Looking For

We're looking for a team player with excellent communication skills, a positive attitude, and a keen enthusiasm for delivering great customer service. You'll have the ability to work independently and as part of a team, with a strong focus on providing a welcoming and inclusive store environment.

Why Southern Co-op?

Southern Co-op offers a supportive and inclusive work environment, with opportunities for career growth and development. As a member-owned business, we put people first, and we're committed to making a positive impact in our communities. You'll have access to a range of benefits, including colleague discounts, annual leave, and healthcare plans.

We're passionate about putting U in Southern Co-op, and we're excited to welcome a new team member who shares our values and commitment to exceptional customer service.