Engineering Field Service Management Role
18 hours ago
About the Role: The successful candidate will have a proven track record in contract management, strong commercial acumen, and excellent communication skills. They will be responsible for managing a small team of Field Service Engineers, coordinating work activities, and identifying new business opportunities.
Key Responsibilities:
- Manage all inbound customer enquiries, from initial quotations and planning through to final order execution and invoicing
- Oversee and manage a small team of Field Service Engineers, drawing up work schedules and ensuring optimal engineer utilisation
- Act as line manager for Field Service Engineers, conducting appraisals and approving travel, expenses and holidays
- Prepare all technical and commercial aspects for customer quotations and orders, managing costs to agreed profitability/margins
- Identify and order spare parts as required for each customer order
- Coordinate all relevant work activities between customers, sub-contractors and field engineers to ensure service jobs are delivered in line with agreed timescales and budgets
- Work with other internal teams to identify potential customers/opportunities and drive improvements in department processes
- Conduct customer site visits as needed
Salary: £ 60,000 - £80,000 per annum
Requirements: Proven track record in customer-facing sales or contract management roles within Engineering, previous experience producing quotations and managing orders for field service/engineering services on customer sites, strong commercial acumen, excellent negotiation and influencing skills, willingness to undertake sporadic business travel as required.
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Stockport, Stockport, United Kingdom Cast UK Limited Full timeKey ResponsibilitiesWe are seeking a skilled Contract Manager to join our team at Cast UK Limited, an established engineering business based in Stockport. As a Contract Manager, your key responsibilities will include managing all inbound customer enquiries, from initial quotations and planning through to final order execution and invoicing. You will also...
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