Experienced Conveyancing Professional

2 weeks ago

London, Greater London, United Kingdom OneDome Full time
Company Overview

OneDome is a pioneering property marketplace that is revolutionizing the home buying process. Our mission is to provide a seamless and efficient experience for home movers, and we are seeking a skilled conveyancer to join our team.

Role Responsibilities
  • Manage a Caseload: Run and manage a suitably sized caseload, subject to seasonality and continuing review of capacity both individually and across the department, with use of an assistant.
  • Meet Deadlines: Ensure all activity within the team is completed in accordance with strict deadlines and in line with set KPIs and SLAs.
  • Meet Targets: Meet all individual targets and objectives, including target number of completions per month.
  • Training and Development: Attend dedicated training sessions, 121s, performance reviews, and team meetings – this will be remotely.
  • Client Communication: Communicate with clients over the telephone, email, and in face-to-face meetings.
  • Team Collaboration: Communicate with other solicitors and professional organisations over the telephone, by email, and correspondence.
  • Panel Updates: Update all panel members / stakeholders within the business and within the referral businesses with whom we deal.
  • SLA Compliance: Be able to deal with and work within referrers SLAs and meet their requirements / panel requirements.
  • Case Management: Utilise the in-house bespoke case management system in accordance with firm protocols.
  • Customer Service: Provide the highest level of customer service to clients at all times.
  • Additional Tasks: Carry out such other functions or tasks as required from time to time by the Senior Conveyancing Manager or other members of the firm's Senior Management Team.
Person Specification
  • Experience: Minimum of 2 – 4 years' post-qualification experience (PQE) in a prior conveyancing role.
  • Skills: Confident in working autonomously; dealing with leasehold, new build, and shared ownership sale and purchases.
  • Technical Ability: Must have used Case Management Systems, Land Registry Portal, Online SDLT, etc., and have experience in updating panel websites.
  • Compliance: Must be able to demonstrate technical ability in conveyancing transactions in addition to comprehensive knowledge, understanding, and compliance with anti-money laundering legislation, CQS requirements, and overall SRA compliance obligations.
  • Time Management: Excellent time management and organisational skills, with a proven track record in meeting deadlines.
  • Target Achievement: A proven track record in achieving individual targets and objectives, and in meeting business KPIs and SLAs.
  • Initiative: Ability to work using own initiative.
  • Fast-Paced Environment: Thrives in fast-paced environments and demonstrates a bias for action with an ability to multi-task and pivot while working on varying deadlines & scopes.
  • Communication: Expert communicator (both written and verbal) and collaborator, with exceptional client care skills.
  • Attention to Detail: An incredible eye for detail with an ability to think outside the box.
  • Modern Approach: A modern approach to conveyancing, and in particular its process-driven, proactive, risk-based requirements.
  • Technical Skills: Competent use of MS 365 including Excel, Outlook, and Teams required.

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