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Card Factory Store Leader

2 months ago


Manchester, United Kingdom Card Factory Full time

Location: Manchester Arndale, 58 Barbirolli Mall, M4 3AB

Contracted Hours Available: 8

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal. With a focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.

Key Responsibilities:
  1. Support the Store Manager in achieving commercial growth and delivering exceptional customer service.
  2. Develop a team culture that prioritizes customer satisfaction and operational efficiency.
  3. Lead the store teams, ensuring seamless day-to-day operations and providing guidance in the absence of the Store Manager.
  4. Deliver high standards and exceptional service every day, exceeding customer expectations.
Requirements:
  1. Passionate about delivering exceptional customer experiences.
  2. Customer-centric with a focus on driving excellent service and operational excellence.
  3. Demonstrate strong leadership skills and a positive, forward-thinking approach.
  4. Possess a commercial mindset and be comfortable reviewing store performance data.
  5. An engaging and enthusiastic team player with a passion for driving business growth.