Front of House Team Member

2 weeks ago


Inverness, Highland, United Kingdom Bannatyne Health Club Full time
Front of House Assistant - Inverness

Job Title : Front of House Assistant Hours : 24 hours per week (32 hours per week also available) Rate of Pay : 11.44 ph Location : Inverness

We are seeking a warm and welcoming Front of House Assistant to join our team at Bannatyne Health Club in Inverness. As the first point of contact for our guests, you will be responsible for creating a lasting impression and ensuring a seamless experience.

Key Responsibilities:

  • Greet and welcome guests with a friendly and professional demeanor.
  • Deal with emails, phone calls, and face-to-face queries.
  • Prepare and serve a variety of beverages and light snacks efficiently.
  • Manage spa bookings and appointments.
  • Process payments and manage the reception area efficiently.
  • Assist with the promotion of spa services, special offers, and retail products.
  • Ensure the reception area is clean, tidy, and inviting at all times.
  • Coordinate with Spa Therapists and other staff to ensure seamless service delivery.
  • Ensure all visitors to the site are logged correctly.

Requirements:

  • Strong interpersonal and communications skills.
  • A genuine passion for health, wellness, and customer service.
  • Excellent organisational skills and multitasking abilities.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • Ability to work flexible hours, including weekends and holidays.

We offer a competitive rate of pay, flexible schedule, and a range of benefits including B-Fuelled, flexible schedule, 28 days annual leave, free gym membership, and discounted spa treatments.

Apply now and join our welcoming team at Bannatyne Health Club in Inverness.



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