Optical Store Assistant

3 days ago


Yeovil, Somerset, United Kingdom The Boots Company PLC Full time

We are seeking an enthusiastic and customer-focused Retail Assistant to join our dynamic team at The Boots Company PLC.

Job Description:

As a key member of our store team, you will be responsible for providing outstanding customer service, building strong relationships with customers, and delivering high-quality products and services.

Responsibilities:
  • Supporting Customers: Engage with customers, listen to their needs, and provide tailored solutions to meet their requirements.
  • Glasses and Contact Lenses: Assist customers with ordering, dispensing, and collecting their glasses and contact lenses, ensuring accuracy and efficiency.
  • Eye-Tests and Pre-Screening: Collaborate with optometrists to deliver accurate eye-tests and pre-screening activities, supporting informed diagnosis and treatment plans.
  • Aftercare Support: Deliver exceptional aftercare support, repairing and adjusting glasses and contact lenses to ensure customer satisfaction.
Benefits:
  • A salary of £20,000 per annum, reflecting your hard work and dedication to delivering exceptional customer experiences.
  • Ongoing training and development opportunities to enhance your skills and knowledge, aligned with industry standards.
  • A supportive and inclusive working environment that fosters collaboration, creativity, and continuous learning.
Essential Requirements:
  • A strong passion for delivering exceptional customer care and ensuring customer satisfaction.
  • A willingness to learn and develop new skills to excel in your role.


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