Technical Customer Support Professional
3 weeks ago
Yamazaki Mazak is a world-renowned manufacturer of machine tools, and we are seeking a talented Technical Customer Support Professional to join our team in Worcester. This role offers a unique opportunity to work with cutting-edge technology and develop your skills as a technical expert.
About the CompanyOur client is a leading global manufacturing company, known for its innovative approach to machine tool production. With a strong presence in the UK market, this company offers a dynamic and challenging work environment for professionals who share our passion for excellence.
Job SummaryThis position involves providing technical support to customers and internal teams, working closely with breakdown, installation, and service engineers across the country. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work independently.
Key Responsibilities- Assisting customers with technical queries and resolving issues.
- Supporting maintenance and repair activities nationwide.
- Collaborating with colleagues to improve processes and efficiency.
- Degree in mechanical or electrical engineering or equivalent experience.
- Strong knowledge of Mazak machine tools and related systems.
- Experience working with Mazatrol controls and machine operations.
- Ability to read and understand mechanical and electrical drawings.
- Excellent problem-solving and analytical skills.
- $50,000 - $65,000 per annum salary, depending on experience.
- Opportunities for career development and growth.
- Competitive benefits package, including pension and wellbeing programmes.
- Free parking and subsidised restaurant on site.
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