Household Claims Resolution Specialist

4 days ago


Glasgow, Glasgow City, United Kingdom Exchange Street Claims ltd Full time
Transform Your Career in Insurance Claims Handling

Do you want to make a real difference in people's lives by helping them navigate complex claims processes? As a Trainee Household Claims Handler at Exchange Street Claims ltd, you will be part of a dedicated team that prioritizes empathy, fairness, and efficiency in every claim. In this exciting role, you will have the opportunity to grow your skills and experience in a supportive environment that values employee development.

About the Position:
You will be responsible for assessing and managing household claims, working closely with our experienced claims handling team. Your expertise will be essential in building trust with customers, ensuring that all claims are handled efficiently and fairly. You will also collaborate with internal teams to deliver outstanding results and contribute to the success of our business.

Key Responsibilities:
  • Assess and manage household claims to ensure fair and efficient outcomes.
  • Develop strong relationships with customers through effective communication and empathy.
  • Collaborate closely with internal teams to deliver high-quality results.
  • Have a minimum of 1 year's experience in customer service, preferably within the insurance industry.
  • Be confident in your ability to communicate effectively with customers and colleagues.

What We Offer:
We provide full training, a competitive salary (£25,000 - £30,000 per annum), and a supportive environment to help you develop your career as an Insurance Claims Professional.

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