Electrical Technical Support Specialist
5 days ago
We are seeking an experienced Electrical Technical Support Specialist to join our dynamic Controls Team. This exciting opportunity will see you play a crucial role in assisting customers with their technical queries, providing expert product advice on contactors, relays, circuit breakers, and switch disconnectors.
As part of this role, you will be responsible for solving customer challenges by finding innovative solutions, including locating alternatives for obsolete parts. Your excellent communication skills will enable you to collaborate directly with customers via phone or email, interpreting product specifications, and offering tailored quotations.
To succeed in this position, you will need a solid understanding of switchgear products and their applications, as well as industry experience in the electrical or controls sector. You will also have the opportunity to stay up-to-date with industry developments through continuous training from leading franchises like ABB, Eaton, and Siemens.
This is a permanent vacancy based out of our HQ in Altrincham, with a competitive salary range of £35,000 - £42,000 per annum depending on experience. Monday - Friday 8:30 - 5:00pm with 1 hour lunch, plus generous benefits including performance-based bonuses, private medical insurance, and death in service benefit.
The ideal candidate will have familiarity with either selling or installing electromechanical products, such as contactors, relays, circuit breakers, and switch disconnectors. Experience/knowledge of Switchgear/controls would be highly advantageous. If you're looking to transition off the tools into a desk-based role, we'd love to hear from you.
What We're Looking For:
- Technical Expertise: Solid understanding of switchgear products and their applications.
- Industry Experience: Background in the electrical or controls sector.
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