IT Service Delivery Manager

4 weeks ago


London, Greater London, United Kingdom Ashdown Group Full time

IT Service Delivery Manager

We are seeking a Senior IT Manager to lead the IT function for our client's rapidly expanding food and beverage chain. As a key player, you'll drive technological advancements across their global network of locations, ensuring seamless IT operations that support ongoing expansion and delivering outstanding system performance.

Key Responsibilities:

  • Manage the company's IT function, working with external IT support suppliers to ensure efficient service delivery.
  • Lead the planning, implementation, and maintenance of the IT infrastructure, designing scalable systems that are always reliable.
  • Develop and refine IT policies to support evolving business needs.
  • Design and implement robust security protocols to avert risk of threats and ensure compliance with industry regulations.
  • Lead on major IT projects, managing them from conception through to completion.

Requirements:

  • Proven experience as an IT Manager, with a technical background in infrastructure, networks, and cybersecurity.
  • Experience within a multi-unit retail environment, ideally within hospitality or food and beverage sectors.
  • Strong leadership and people management skills, with the ability to lead a team and drive a collaborative environment.
  • Excellent communication, project management, and budgeting skills.

This is a brilliant opportunity to make a lasting impact on one of the UK's most innovative and successful retail chains.



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