Residential Concierge

19 hours ago

Swanage, Dorset, United Kingdom Away Resorts Full time

Job Overview:

Away Resorts is looking for a skilled Guest Services Assistant to join our team at Swanage Bay View holiday Park in Dorset, Swanage.

Key Responsibilities:

This role involves ensuring the highest level of service and care for our guests. You will be working closely with our resort teams to provide exceptional experiences and resolve any issues that may arise during their stay.

About the Role:

As a Guest Services Assistant, you will be responsible for managing guest interactions, responding to queries and resolving any complaints or issues in a timely and professional manner.

What We Offer:

  • A competitive salary of £18,500 per annum
  • The opportunity to work in a scenic location with stunning views of the coast
  • A seasonal contract with regular hours, including weekends
  • A dynamic and supportive team environment

Requirements:

  • Prior experience in customer-facing roles