Trade Analytics Expert
4 weeks ago
We are seeking a seasoned Account Manager with a background in Trading Analytics to join our team at Artemis Talent Group Ltd. As a key member of our sales team, you will be responsible for providing exceptional support to both buy-side and sell-side clients.
Your primary focus will be on delivering high-quality service, ensuring seamless communication, and fostering strong relationships with our clients. You will work closely with our software developers, QA teams, and project managers to resolve client issues and drive business growth.
- Main Responsibilities:
- Provide point-of-contact for support escalation to both buy-side and sell-side accounts
- Liaise with clients on topics related to Trading Analytics, Market Structure, TCA or Best Execution product and business services
- Deliver Change and Product communications to clients
- Monitor production environments to assist with identification of service and system issues
- Assist with new software upgrades with demos and feedback sessions
- Take clients live and train clients on product usage
- Work directly with Software Developers, QA, Project Managers and others on client issues
About the Role:
- 4+ years of relevant work experience
- Understanding of the financial markets specifically Trading analytics, Market Structure, TCA (Transaction Cost Analysis) or Best Execution
- Analytical thinking and problem-solving abilities
- Sales experience of cross-selling and up-selling
- Must have technical aptitude and how technologies integrate
What We Offer:
- A competitive salary of up to £100,000 per annum
- The opportunity to work with a leading provider of financial services trading analytics software
- A dynamic and fast-paced environment with opportunities for growth and professional development
- A supportive team culture that values collaboration and innovation
Artemis Talent Group Ltd is an equal opportunities employer.
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