Service Ambassador

3 weeks ago


London, Greater London, United Kingdom Clermont Hotel Group Full time

We are seeking enthusiastic individuals with a passion for exceptional service to join our Food and Beverage team as Restaurant Hosts.

About the Role

As a key member of our team, you will ensure that every guest has a memorable experience by greeting them warmly, managing reservations, and coordinating seating arrangements.

Key Responsibilities:
  • Greet guests warmly and manage reservations
  • Coordinate seating arrangements for a smooth dining experience
  • Provide exceptional customer service and build relationships
  • Multiskill and work across various departments when needed
Requirements
  • Passion for delivering high-quality service and a desire to learn and grow
  • Comfortable working in a fast-paced environment facing the public
  • Empathetic and able to build strong relationships
  • Open and natural in interactions with colleagues and guests
  • Able to work effectively as part of a team
What We Offer
  • Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
  • Interest-free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - access earned salary before payday
  • Generous recommend-a-friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
Estimated Salary: £27,500 per annumLocation: London, United Kingdom

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