Fire Contract Operations Lead

2 weeks ago


Harlow, United Kingdom Fortus Recruitment Full time
Job Title: Fire Contract Operations Lead

About the Role:
Fortus Recruitment Group is looking for a highly skilled Fire Contract Operations Lead to oversee the day-to-day management of our fire safety services. The successful candidate will be responsible for leading a team, ensuring effective service delivery, and promoting excellent customer relationships.

Key Responsibilities:
- Manage reactive and PPM service delivery operations
- Lead and develop a team to achieve exceptional standards
- Foster strong relationships with clients to deliver outstanding customer service
- Oversee accurate pricing, quotations, and invoicing processes
- Ensure KPIs are met and exceeded
- Procure materials required for contracts
- Maintain best practices for legal and compliance matters

Requirements:

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