Credit Controller
2 months ago
The Foxtons Property Management and Lettings Support department provides a range of services for landlords and tenants. One such service is Credit Control and Rent Collection, which ensures that where a landlord has instructed Foxtons to collect rent from their tenant, we are receiving the funds and querying when they are not paid.
Key Responsibilities- Contact tenants at set, regular intervals to determine the issue and obtain payment.
- Ensure intervals are hit to make sure any court proceedings would be successful.
- Attend court proceedings to provide evidence in cases pertaining to rent arrears.
- Advise landlords of rent arrears and keep them informed until receipt of payment.
- Provide landlords with clear explanations of procedures, timings, and available options.
This role also includes up to two days per week working from home (once the initial induction period has passed).
About YouWhilst you are not required to have previous property-related experience, previous debt collection or credit control experience in any field is imperative.
As a Credit Controller, you will have excellent communication skills, a professional telephone manner, and brilliant attention to detail. We are also looking for someone who is enthusiastic and self-motivated.
About The CompanyAt Foxtons, we're renowned for setting the standard in property. We achieve this by hiring exceptional people to help our customers find their dream home or unlock the true value of their property investment.
We've built a network of over 60 branches and a strong operational infrastructure that enables our teams to deliver exceptional service to our customers.
Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, while our market-leading technology empowers all our staff to provide the best customer experience possible.
This role is based in our Worcester office, with excellent transport links from numerous locations. Free onsite parking is provided.
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