CNC Field Service Engineer
4 weeks ago
Job Title: CNC Field Service Engineer
Job Type: Full Time / Permanent
Benefits: Company vehicle, on-site parking
Excellent opportunity for an experienced CNC Field Service Engineer to join a well-established company supplying sheet metal processing machinery. The company is based in Heald Green/Cheadle and is a high energy and hard-working team of professionals passionate about their people.
Role and Responsibilities:
- Installation of CNC lasers, bending and punching machines, software and automation
- Schedule service check overs and organize service consumables with Admin
- Provide preventative breakdown maintenance to our contract customers
- Troubleshoot over the telephone and on-site
- Provide training for operators, maintenance and programmers
- Assist Sales with technical support
- Manage phone calls and correspondence
- Responsible for the completion and submission of field service reports and expense reports
- Work closely with our suppliers for the customers benefit
- Ability to generate additional revenue for the company through a bonus scheme
Candidate Requirements:
- Time served in engineering with at least an electrical/electronic qualification but preferably multiskilled
- 3 years of work experience with CNC machines
Preferred Skills:
- Experience in CNC sheet metal machines preferred but not essential
- Ability to interpret electrical schematics
- High customer orientation
- Excellent verbal and written communication skills
- Good knowledge of MS Office (Outlook, Word, Excel) & CRM systems (preferably Salesforce)
- Excellent electrical/electronic troubleshooting skills
- Pneumatic and hydraulic experience advantageous
- Ability to stay calm under pressure
- Ability to work independently and make decisions
- Work within a small team
The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability.
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