CNC Field Service Engineer

4 weeks ago


Birmingham, Birmingham, United Kingdom Recruitment Helpline Ltd Full time

Job Title: CNC Field Service Engineer

Job Type: Full Time / Permanent

Benefits: Company vehicle, on-site parking

Excellent opportunity for an experienced CNC Field Service Engineer to join a well-established company supplying sheet metal processing machinery. The company is based in Heald Green/Cheadle and is a high energy and hard-working team of professionals passionate about their people.

Role and Responsibilities:

  • Installation of CNC lasers, bending and punching machines, software and automation
  • Schedule service check overs and organize service consumables with Admin
  • Provide preventative breakdown maintenance to our contract customers
  • Troubleshoot over the telephone and on-site
  • Provide training for operators, maintenance and programmers
  • Assist Sales with technical support
  • Manage phone calls and correspondence
  • Responsible for the completion and submission of field service reports and expense reports
  • Work closely with our suppliers for the customers benefit
  • Ability to generate additional revenue for the company through a bonus scheme

Candidate Requirements:

  • Time served in engineering with at least an electrical/electronic qualification but preferably multiskilled
  • 3 years of work experience with CNC machines

Preferred Skills:

  • Experience in CNC sheet metal machines preferred but not essential
  • Ability to interpret electrical schematics
  • High customer orientation
  • Excellent verbal and written communication skills
  • Good knowledge of MS Office (Outlook, Word, Excel) & CRM systems (preferably Salesforce)
  • Excellent electrical/electronic troubleshooting skills
  • Pneumatic and hydraulic experience advantageous
  • Ability to stay calm under pressure
  • Ability to work independently and make decisions
  • Work within a small team

The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability.



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