Lab Systems Specialist

3 days ago


Liverpool, Liverpool, United Kingdom Capgemini Engineering Full time
Job Summary: We are looking for a highly skilled Technical Support Expert to join our team at Capgemini Engineering. As a key member of our laboratory execution systems team, you will be responsible for providing technical support and troubleshooting expertise to our internal teams. This role requires in-depth knowledge of laboratory environments, system configurations, and hands-on experience in supporting and improving these systems.

About the Job: As a Lab Systems Specialist, you will assist in the deployment, maintenance, and optimization of various lab systems, including LabX, Chromeleon, and Empower. You will work closely with the IT and operations teams to ensure systems are running smoothly and efficiently. Your responsibilities will include creating and maintaining documentation related to system processes, troubleshooting guides, and training materials. Additionally, you will assist with system training for new users, ensuring best practices are followed.

Key Responsibilities:
  • Provide technical support for laboratory execution systems (LabX, Chromeleon, Empower) to users across the organization.
  • Assist in the implementation, configuration, and integration of lab execution systems within a diverse lab environment.
  • Work closely with the IT and operations teams to ensure systems are running smoothly and efficiently.
  • Create and maintain documentation related to system processes, troubleshooting guides, and training materials.
  • Assist with system training for new users, ensuring best practices are followed.

Requirements: To be successful in this role, you will need to have experience providing technical support and troubleshooting in a fast-paced environment. Familiarity with system configurations, data integrity, and validation procedures within lab systems is also essential. A degree in Computer Science or a related field is preferred, but not required. Estimated salary: £65,000 - £80,000 per annum.

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