Risk Services Support Specialist
2 weeks ago
GHG Solutions Ltd is seeking an experienced Support Technician to join its high-quality Claims Management business, focusing on developing and growing the Risk Division.
The ideal candidate will have excellent rapport-building skills, with the ability to establish and maintain trust and respect with various stakeholders. They will also possess outstanding communication skills, with the ability to adapt their style to suit the audience.
The successful candidate will be responsible for:
- Liaising with divisional stakeholders
- Assisting with the development and promotion of key account clients
- Maintaining and supporting the division with their relationship of key account clients
- Assisting the team with any queries relating to the client, acting as their escalation point to help solve any problems as and when required
- Overseeing data collection of the subcontractor network
- Effectively managing client data, in accordance with SLA's
- Assisting in resource planning, deployment, analysis, and monitoring
What we offer:
- Discretionary company bonus
- A hybrid working structure that supports your work/life balance
- 25 days annual leave, rising to 27 after 3 years' service and 30 days at 5 years' service
- Additional day off for your birthday
- 5% Contributory Pension
- Private Health Care
- Death in Service
- Long service Awards
- Lifeworks App
- EAP
- Enhanced maternity, adoption, paternity, and sick pay
- Electric Vehicle scheme (after induction)
- Cycle to work scheme
- GP Access 24/7
- Holiday purchase scheme
- Career development and progression opportunities
- We care about our employees' opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.
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