DevOps Engineer

2 weeks ago


Solihull, Solihull, United Kingdom SugarCRM Full time
About SugarCRM

SugarCRM is a leading provider of revenue intelligence software solutions. Our mission is to empower businesses to approach sales in a more personal and profitable way. We believe in fostering a culture of innovation, collaboration, and continuous growth. As part of our team, you will experience a dynamic work environment where your contributions are valued, and your professional development is supported.

Job Purpose:
The DevOps Engineer provides support for the design, build, implementation, maintenance, and monitoring of SugarCRM's DevOps environments and pipelines that underpin our SaaS products. You will work closely with our talented Tech Ops, Dev, Data Engineering, and QA teams to achieve this goal.

Key Responsibilities:
  • Create, implement, maintain, and build the monitoring for our new Azure and GitHub DevOps environments and build/deploy pipelines.
  • Migrate and upgrade existing Azure (and other) pipelines with the goal of achieving as-close-to full CI/CD automation for the existing SugarCRM service.
  • Maintain and enhance the new GitHub pipelines for the SugarCRM service.
  • Define and maintain DevOps best practices and standards.
  • Quickly and clearly identify and investigate issues through to resolution.
  • Identify and recommend solutions that benefit SugarCRM and ultimately our customers.

Dimensions:
  • Business is conducted via phone, email, and online meetings.
  • The Dev, Tech Ops, and QA teams are mainly based in the UK, with customers around the globe.
  • Deployments will be to multi-geo locations and time zones.
  • An ability to operate independently is essential given the time difference between our offices.

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