Commercial Energy Caseload Manager

2 days ago


Bolton, Bolton, United Kingdom Jobbankentrepreneur Full time

We are currently seeking a Commercial Energy Caseload Manager to join our Business Energy Department at Jobbankentrepreneur. As a key member of our team, you will be responsible for managing your own caseload from inception to settlement.

Main duties and responsibilities:

  1. Manage caseload within Business Energy Department
  2. Discuss potential claims and provide initial screening review on telephone in-line with agreed criteria for new cases
  3. Review incoming information and establish possible claim route
  4. Ensure all information is scanned and uploaded to case management system
  5. Maintain case management system, ensuring all workflow steps are correctly inputted
  6. Assess prospects and prepare letters of claim, advising clients on evidence required
  7. Liaise with Counsel, experts, and any other third parties in efficient and professional manner
  8. Support experts by providing them with all necessary information and liaising with them to ensure they review cases as quickly as possible
  9. Be proactive and use initiative when presented with problems or issues
  10. Provide excellent customer service by regularly updating clients on progress of their case and answering queries in professional manner

The salary for this position is approximately £60,000 - £75,000 per annum, depending on experience. We look forward to receiving your application.



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