Senior Account Management Lead

2 days ago


Exeter, Devon, United Kingdom SwankyApple Ltd. Full time
About the Role

As a Senior Account Management Lead at SwankyApple Ltd., you will serve as the primary point of contact for our retained clients, ensuring their strategic, commercial, and technical needs are fully understood and accurately communicated to the team.

Job Description

The successful candidate will have the ability to lead others to the same successes and have experience in using project management and CRM tools.

Responsibilities:
  • Coordinate with developers, designers, and other team members to execute project plans.
  • Monitor project progress, manage risks, and resolve issues promptly.
  • Conduct training sessions and create documentation to enhance clients' technical knowledge.
What We Are Looking For

We require a motivated individual with a passion for e-commerce, take pride in seeing your clients succeed, and aren't afraid to offer thoughtful advice, support, and expertise.

Benefits

We offer flexible working hours during the day, beautiful Exeter-based offices for those based in the South-West of the UK, Employee Assistance Programme with 24/7 access to services, free unlimited tea, hot chocolate, coffee and healthy snack bar, and regular company socials and events.

Estimated Salary: £55,000 - £75,000 per annum

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