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Salesforce Business Systems Specialist
1 month ago
Job Title: Salesforce Business Systems Specialist
Job Summary: We are seeking a highly skilled Salesforce Business Systems Specialist to join our Business Systems team. As a Salesforce Business Systems Specialist, you will be responsible for working with existing and new business processes and software applications, identifying opportunities for automation, and generating high-quality reports to pinpoint bottlenecks and inconsistencies in our teams' workflows.
Key Responsibilities:
- Understanding, managing, and ultimately automating/improving the operational processes that underlie our Sales cycle
- Using Salesforce (SFDC) to support business as usual as well as supporting strategic projects for stakeholders across the business
- Using SFDC reporting, import wizard, and data loader to query and manipulate data and keep our database updated and accurate as well as providing visibility to everyone from end users up to the executive team on sales numbers & team activities
- Owning the administration, configuration, and support of Salesforce and other supporting software including Twilio and Vonage.
Requirements:
- You have a track record of delivering Salesforce-based solutions in a timely manner using current best practices.
- You are able to work independently to solve problems and can justify your design decisions to the wider team.
- You're confident speaking to stakeholders in order to understand their challenges and help find a solution.
- We would love if you have completed your Salesforce Administrator or Consultant certification.
What We Offer:
- Grow with Goodlord: your development is important to us, that's why we are Great Place to Work-certified. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you'll learn loads and develop both personally and professionally at Goodlord too.
- Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health.
- 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect) all Goodlordians to take full advantage of their annual leave entitlement.
- Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals.
