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4 days ago
Are you passionate about delivering exceptional customer experiences? Do you have a keen interest in the outdoors and a desire to share your knowledge with others?
We're seeking a Sales Assistant - Customer Advisor to join our team at Cotswold Outdoor, part of the Outdoor and Cycle Concepts group. As a key member of our retail team, you'll play a vital role in providing outstanding customer service and promoting our range of products from world-leading brands.
As a Sales Assistant - Customer Advisor, you'll be responsible for:
- Creating a premium and inclusive shopping experience by connecting with customers to understand their specific needs and wants
- Modeling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
- Participating in training opportunities to develop and maintain your product knowledge and skills
- Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
- Identifying opportunities for add-on sales
To succeed in this role, you'll need:
- A passion for providing excellent customer service
- Great communication skills
- Strong organisational skills with the ability to multi-task
- A willingness to learn about all things outdoors
In return, you'll receive a competitive hourly rate, bonus opportunities, and a range of benefits including:
- Base salary of £11.92 per hour (£9.66 for under 21's)
- Bonus of up to £750 per annum (in proportion with hours worked)
- 40-60% discount across our range of products
- Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round
So if you're a motivated and customer-focused individual with a passion for the outdoors, we'd love to hear from you
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