Facilities Team Member Position
5 days ago
Merkur Slots UK Limited is a reputable gaming operator seeking an experienced and skilled individual to join our team as a Slot Machine Venue Attendant. As a key member of our facilities team, you will play a vital role in ensuring the smooth operation of our venues.
Job OverviewWe are looking for a highly motivated and organized individual who can effectively manage the daily activities of our slot machine venues. This includes ensuring that all machines are in good working order, providing exceptional customer service, and maintaining a clean and safe environment for our patrons.
The successful candidate will have experience in retail or hospitality and possess excellent communication skills. They must be able to work independently and as part of a team, with a strong focus on delivering high-quality results.
Key Responsibilities- To ensure that all slot machines are operational and in good working condition at all times.
- To provide exceptional customer service and resolve any issues promptly and efficiently.
- To maintain a clean and safe environment for our patrons, including regular cleaning of floors, walls, and other surfaces.
- To assist with pre-collection and mid-week collection procedures as directed.
- To acquire and maintain a high level of machine knowledge, both product and technical.
- To complete machine PPM processes in accordance with prescribed schedules to ensure maximum machine utilization and minimize downtime.
- To report any machine faults or issues in line with Company procedures.
We offer a competitive salary of £12.56 per hour (£9.86 night rate), plus benefits and opportunities for career advancement. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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