Airline Support Agent
2 days ago
We are seeking a customer-focused individual to join our airport operations team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional customer service to passengers, handling their queries and concerns in a professional and courteous manner.
**Job Description:**
Company Overview:
Bournemouth International Airport is a major regional airport serving the South Coast of England. We pride ourselves on providing a safe and efficient airport experience for our passengers.
Salary:The hourly rate for this role is £89, making it one of the most competitive in the industry.
Job Responsibilities:- Flexible to work various shifts to accommodate flight schedules (days, evenings, nights, weekends, and holidays)
- Ability to travel to the airport at times where public transport is not available
- Must be able and willing to learn airline-specific computer systems
- Ability to follow processes and procedures and apply a flexible approach when required
- Passionate about customer service
- Opportunity for additional hours subject to requirements
- Free on-site parking whilst on duty
- Free Airport parking when you go on holiday (subject to availability)
- Discounts on Fred Olsen Holidays
- Discounts with Airport retailers
- Life Assurance
- Cycle scheme
- Comprehensive training package
- Fantastic career development opportunities
- Full uniform provided
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