Airline Support Agent

2 days ago


Bournemouth, Bournemouth, United Kingdom Bournemouth International Airport Full time
Customer Service Role at Bournemouth International Airport
We are seeking a customer-focused individual to join our airport operations team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional customer service to passengers, handling their queries and concerns in a professional and courteous manner.

**Job Description:**
Company Overview:

Bournemouth International Airport is a major regional airport serving the South Coast of England. We pride ourselves on providing a safe and efficient airport experience for our passengers.

Salary:

The hourly rate for this role is £89, making it one of the most competitive in the industry.

Job Responsibilities:
  • Flexible to work various shifts to accommodate flight schedules (days, evenings, nights, weekends, and holidays)
  • Ability to travel to the airport at times where public transport is not available
  • Must be able and willing to learn airline-specific computer systems
  • Ability to follow processes and procedures and apply a flexible approach when required
  • Passionate about customer service
Benefits Package:
  • Opportunity for additional hours subject to requirements
  • Free on-site parking whilst on duty
  • Free Airport parking when you go on holiday (subject to availability)
  • Discounts on Fred Olsen Holidays
  • Discounts with Airport retailers
  • Life Assurance
  • Cycle scheme
  • Comprehensive training package
  • Fantastic career development opportunities
  • Full uniform provided


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