Apprentice Information Technology Professional
3 weeks ago
We are excited to offer an Apprentice Information Technology Professional role at Jet2 Plc. This is a fantastic opportunity for someone looking to start their career in IT.
Job DescriptionThis role involves providing first and second-line support to users across our UK and European locations. You will be responsible for analysing, prioritising and assigning end-user issues in the IT Support Desk System.
You will troubleshoot application faults by querying databases, checking log files and repeating issues. You will take ownership of faults and manage them in a logical and methodical manner, follow up on the status of issues on behalf of the user and communicate progress in a timely manner.
You will create/disable user accounts and mailboxes, reset passwords, create groups and assign permissions. You will contribute to new software rollout, hardware refresh and network equipment upgrade.
What We OfferIn return for your hard work and dedication, we offer:
- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- A hybrid working arrangement, with 2 days per week spent in the office.
- Colleague discounts on Jet2 holidays and flights.
- Many retail discounts on travel and leisure, health and wellbeing, eating out, shopping and lifestyle.
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