Business Growth and Development Director

3 days ago


King's Lynn, Norfolk, United Kingdom Ernest Gordon Recruitment Full time
Business Overview: Our client is a family-run business with over 40 years of experience in developing and manufacturing food processing equipment. They are a leading industry player with a global reach to 30+ countries, and are now looking for a driven and ambitious individual to spearhead the growth of their service and parts division.

Job Summary: We are seeking an experienced customer service and team management professional to lead our service and parts division. The successful candidate will be responsible for driving sales, handling customer satisfaction and relations, and overseeing the growth of the department. You will work closely with our suppliers to source and procure high-quality, cost-effective service and parts, and collaborate with our technicians and engineers to ensure efficient and effective delivery of our services.

Key Responsibilities: Your key responsibilities will include:
  • Managing a team of service technicians and engineers
  • Developing and implementing sales strategies to drive growth and revenue
  • Collaborating with suppliers to source and procure high-quality, cost-effective service and parts
  • Ensuring excellent customer satisfaction and relations

Requirements: To be successful in this role, you will need to have a proven track record of success in customer-facing sales and team management, with a strong understanding of engineering principles. You will also need to be able to think strategically, drive growth and sales, and lead a team to achieve business objectives.

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