IT Operations Coordinator

2 days ago


Aylesbury, Buckinghamshire, United Kingdom Fairhive Homes Limited Full time
About the Job
We are seeking a motivated and detail-oriented IT Operations Coordinator to join our team at Fairhive Homes Limited. As an integral member of our IT team, you will be responsible for ensuring the smooth operation of our IT systems and providing exceptional customer service to our end-users.

About the Role
Your key responsibilities will include:

* Monitoring and maintaining the integrity of our IT systems and networks
* Troubleshooting technical issues and escalating where necessary
* Coordinating and participating in regular system maintenance and upgrades
* Providing support and training to users on IT-related matters

About You
We are looking for someone with excellent communication skills, a keen eye for detail, and the ability to work effectively in a team environment. You should possess:
  • Experience in IT support: Including helpdesk, desktop support, and network administration
  • Knowledge of IT security principles: Including data protection, access control, and incident response
  • Basic understanding of software development methodologies: Including Agile and Scrum
  • Ability to work under pressure: In a fast-paced IT environment with multiple priorities and deadlines

Salary and Benefits
We offer a competitive salary of £45,000 - £55,000 per annum, plus benefits that include:

  • Annual Leave: 25 days plus Bank Holidays (pro rata for part-time)
  • Discretionary Performance-Related Payment: Recognizing outstanding performance
  • Pension Scheme: Contributory scheme for employee retirement
  • Flexible Working: Balancing work and personal life
  • Health Cash Plan: Access to health-related benefits
  • Employee Assistance Programme: Support for employees' wellbeing
  • Employee Discount Scheme: Exclusive discounts for employees

Commitment to Equality and Diversity
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from candidates from ethnic minority backgrounds and those with disabilities.
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