Network Support Technician
5 days ago
Network Support Technician
Company Overview:We are a specialist recruitment agency providing expert staffing solutions to the financial services sector.
Salary:£40,000 - £50,000 per annum
Job Description:- Ensure the smooth operation of IT systems, including workstation and server builds, Active Directory administration, and backup management.
- Respond to and resolve technical queries from users, escalating complex issues to senior technicians as needed.
- Assist with asset management, ensuring accurate records of hardware and software inventory.
- Collaborate with colleagues to implement new projects, adhering to timelines and quality standards.
- Develop and maintain technical documentation, including network schematics and procedures.
- Manage the order management process, maintaining accurate records and ensuring efficient document management.
- At least one year of experience in a similar role.
- Proficiency in Windows operating systems, antivirus software, and Microsoft office.
- Familiarity with Sharepoint, SAP, Citrix, and other relevant technologies.
- Strong understanding of Active Directory and its components.
- Excellent communication and problem-solving skills.
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