Client Experience Coordinator

3 weeks ago


London, Greater London, United Kingdom Royal Bank of Canada Full time
DESCRIPTIONS:

Company Overview

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Royal Bank of Canada is a leading financial institution that has been serving the needs of Canadians for over 150 years. We pride ourselves on our commitment to innovation, customer service, and community involvement.

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Salary

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The estimated annual salary range for this position is between $65,000 and $85,000 CAD, which takes into account the high level of expertise and responsibility required in this role.

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Job Description

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In this role as a Banking Advisor, you will be responsible for delivering tailored banking solutions to meet the unique needs of our clients. Key responsibilities include:

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  • Engaging with clients to identify their banking requirements and preferences.">
  • Providing expert advice on digital banking services to enhance client convenience and satisfaction.">
  • Collaborating with internal teams to address client concerns and ensure seamless service delivery.">
  • Maintaining accurate records and contributing to the branch's overall success by meeting sales targets.">
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Required Skills and Qualifications

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To excel in this role, you will need:

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  • A mutual funds accreditation (Investment Funds in Canada or Canadian Securities Course).">
  • Demonstrated passion for delivering exceptional client service and success in a hands-on, target-driven sales environment.">
  • Strong problem-solving and people skills, with the ability to build rapport and maintain client relationships.">
  • Flexibility, eagerness to learn, and a hunger for success.">
  • Digital literacy across various devices (smartphones, tablets, laptops, etc.).">
  • Availability to work all open business hours.">
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Benefits

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We offer a comprehensive Total Rewards Program, including competitive compensation, bonuses, flexible benefits, continued opportunities for career advancement, world-class sales training, coaching, and development opportunities, support from a dynamic team, and the chance to achieve great success and grow your career.

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Others

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RBC is dedicated to creating an inclusive workplace that values diversity and promotes equal opportunities for all employees. If you're passionate about delivering exceptional client experiences and building strong relationships, we encourage you to apply for this exciting opportunity.



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