Customer Service Representative
1 week ago
About the Role
We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith in Plymouth. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, helping them with their queries and ensuring they have a positive experience in our store.
Key Responsibilities
- Deliver outstanding customer service to all customers, responding to their queries and resolving any issues in a professional and courteous manner.
- Manage queues and ensure that customers can access the services they need quickly and efficiently.
- Meet high standards of governance and attention to detail, maintaining accurate records and adhering to company policies and procedures.
- Work collaboratively as part of a team, supporting colleagues and contributing to a positive and inclusive store environment.
What We Offer
We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also provide opportunities for career development and training, as well as a range of benefits and rewards to support your wellbeing and work-life balance.
About Us
WHSmith is a leading retailer with a rich history and a commitment to providing excellent customer service. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.
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