Senior IT Infrastructure Specialist

3 weeks ago

Islington, Greater London, United Kingdom Ruby Group (Recruitment) Ltd Full time
Job Title: Senior Infrastructure Engineer

We are seeking a highly skilled Senior Infrastructure Engineer to join our team at Ruby Group (Recruitment) Ltd. As a key member of our IT department, you will be responsible for managing, maintaining, and improving our IT infrastructure to ensure seamless service delivery to our clients.

Key Responsibilities:
  • Oversee and drive the diagnosis, root cause analysis, and resolution of infrastructure incidents.
  • Manage and maintain our IT Support, Operations, and Engineering departments' ability to respond to incidents across our entire IT infrastructure estate.
  • Undertake root cause analysis of incidents and follow up through the Problem Management process to ensure identified remedial actions are taken to prevent further re-occurrence.
Requirements:
  • Demonstrable IT infrastructure knowledge across a wide range of technology towers, including OS, VMware, Azure, AWS, Storage, and Network.
  • Experience working with incidents in a mission-critical environment.
  • Windows and Linux exposure and familiarity.
  • Sound working knowledge and experience of 2nd/3rd line, O/S, Infrastructure, Storage, and technology platform support.
  • Hands-on experience working with service management tools like ServiceNow, BMC, etc.
Technical Skills:
  • Able to work with both public and private cloud environments.
  • Capability to troubleshoot VMware ESXi and its interaction with other parts of the infrastructure, such as storage, guest operating systems, and Virtual Centre.
  • Understanding of application topologies and how applications can and should be scaled for demand.
  • Good understanding of Application architectures.
  • Broad knowledge of IT Operations in an enterprise environment.
  • Good understanding of Microsoft technologies, including Active Directory, Windows Server, Hyper-V, Exchange, SQL Server, IIS, and web hosting.

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